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Shipping
Shipping
Where is my order shipped from?
All orders to Australia and New Zealand are shipped from our distribution centre in Melbourne, Australia.
How long does it take to process my order?
We aim to process & ship your order within 24 hours.
How long will my order take to arrive?
Australia
Please allow approximately 2-7 business days to receive your order once it has been dispatched from our warehouse.
New Zealand
Please allow approximately 7-15 business days to receive your order once it has been dispatched from our warehouse. However, there may be some delays due to the current Covid-19 situation.
Which courier service do you use?
Australia
We ship primarily with Sendle ( Couriers Please), a Carbon Neutral and Certified B-Corporation company. Some regional locations & PO Box orders are shipped via Australia Post.
New Zealand
New Zealand orders are shipped with Australia Pos
How much is postage/shipping fee?
Country |
Total Spend |
Shipping Fees(Standard) |
Shipping Fees(Express Post) |
|
Australia |
Under $100 |
$10> |
$20 |
|
Australia |
Over $100 |
Free |
$10 |
|
New Zealand |
Any |
$35 |
Not Available |
Do you ship internationally?
We currently ship our products within Australia & to New Zealand. If there are any international interests, please contact us at hello.zenvibes@gmail.com and we can advise international shipping rates based on your location.
